This month, the Internet is awash with articles and stories about the new EU legislation, coming into force from the end of the month. Opinion is split between attempting to comply fully with the cookie law, or not.

We're lucky enough to have a client in City College Norwich (CCN) our local FE/HE establishment. In a rapidly changing world for education, CCN are a savvy bunch of thinkers who look beyond obvious channels to stand out from the crowd. They work hard to build their local profile, have strong links with an array of businesses and entrepreneurs, and turn long term ambitions into reality and ultimately student recruitment.

Normally our articles are about cool stuff we've found on the web, but this time we're making an announcement.

You wake up a 6am, turn on the heating, and there is a clunk from the boiler. The tap doesn't work, and you get that horrible feeling in your stomach when you realise that you're going to have to get someone out to have a look at it.

Just under a year ago I wrote an article about how to avoid PR disasters in a social media world[[sitetree_link id=106]]. This was off the back of PR blunders by Sony and Tesco which spread through social media very quickly.